Program FAQs

What is the difference between Elite and not Elite?

Elite Camps are generally faster and more intense.  They are designed for players who have played club competitively for 1-2 years minimum. Players fully understand the sport and the terminology.  This includes concepts such as rotations, base, zones, coverage, transitions, and more. Players are experienced and somewhat consistent at most volleyball skills.  If you are having issues getting your overhand serve over the net, or have no idea what a 3-step or 4-step approach means (or can’t hit the ball with an approach), then we would recommend you start with All Skills Camp.

I registered my daughter and did not receive a confirmation email for her camp (clinic, skill session, etc.)  How can I check if she has been accepted?  

Log into your daughter’s www.signuptoplay.com account.

Click on “Camps & Clinics” on the left menu.

All sessions that you have registered her for should be shown there.  If you click on the actual session in question, you will see on the following page if she has been accepted or not yet.

Do you offer camps / clinics during the High School season?  

We do not offer any programs outside of club volleyball for high school aged players from November through June.

My daughter is new to volleyball, where should she start?

We recommend that she start with our summer All Skills Camp.  This camp is open to anyone at any level so long as they are entering grade 7 in the fall.

My daughter can no longer attend the camp (clinic, skill session, etc.) she is registered for.  I read the refund policy and it says I am no longer entitled to a refund. What now?

If there is a medical reason for not coming to the session, email the Northern Lights office a doctor’s note with the reason (and duration) listed of why your player cannot participate and we will provide a refund.  All refund request must be in writing in the form of an email to our office.

Northern Lights does not keep credits for any programs except Private Lessons, so we cannot “save” your fee for you to be used at another time.

Northern Lights may allow switching of sessions, but the sessions must be the same type, same season, and same cost (if there is capacity in the new session).  All requests to switch sessions must be in writing in the form of an email to our office.

There is no switching of sessions allowed within 72 hours of the session date.  We use that last 72 hours to finalize plans including staffing.

I don’t see my registration in my account. Where is it?

Unpaid registrations are deleted when the camp nears capacity and more room is needed for paid players.

Completed registrations (meaning a player is registered AND paid) are never deleted.

I think I paid twice for my daughter’s session.  What should I do?

Simply email the Northern Lights office ([email protected]) and ask us to check our records.

I just graduated from high school and I want to participate in your programs.  Can I play volleyball at Northern Lights?

Northern Lights does not provide training for any player deemed an “adult”.  In general, a player moves from being considered a “junior” player to an “adult” player when they graduate from high school and/or leave the club after their 18’s year.

How do I add my other daughter to my www.signuptoplay.com account so I can register her?  

You cannot add another daughter to your www.signuptoplay.com account.  Each account needs to be made for each individual player, not for each family.  Please do not register your younger daughter using your older daughter’s account as grade in school and birthday are looked at when accepting for almost all of our programs.

I created a www.signuptoplay.com account for myself so I can register my daughter.  I cannot see any camps or lessons in the system.  What am I doing wrong?  

The account you create on www.signuptoplay.com must be your daughter’s account, not yours (Mom or Dad).  The account used to register for our programs must be a junior player account, not an adult account.  Our system does not allow any adults to register for any of our programs.  Also, to repeat from above, each individual junior player must have their own account – even siblings.